Couldn't order the belts I needed for my mower. Told me they couldn't be gotten. Bloke down the road had... read moreCouldn't order the belts I needed for my mower. Told me they couldn't be gotten. Bloke down the road had them in stock. read less - 6/12/2019 

Troy is knowledgable and informative without being pushy. Got a great deal on a chainsaw which will exceed my requirements. Awesome. - 6/12/2019 

BAD CUSTOMER SERVICE BAD SHOP DO NOT SPEND MONEY HERE!Yesterday I went in to buy a Masport Lawnmower. I had... read moreBAD CUSTOMER SERVICE BAD SHOP DO NOT SPEND MONEY HERE!Yesterday I went in to buy a Masport Lawnmower. I had $700 to spend. As I am a young qualified Horticulturalist buying tools to set up my business, and have had fantastic service from EVERY OTHER MOWER POWER from Brighton to Hoppers Crossing to Noble Park, I mistakenly assumed that the service here would be at the same level.I have wanted a Masport mower for years, this was a big purchase for my business, and I was hoping that I would establish what should have been a LIFELONG relationship with a business that would help my business. The potential for future money spent here was huge.Unfortunately the neanderthal staff member told me that I should look at Hondas or Victas over Masport, and with Hondas crappiest model starting at $720 and their bad catchers, and Victa being an unknown quantity to me. It wasn't so much that he was recommending other brands, it was the way he said it. He stated that Masport being my brand of choice was "just your opinion". Ten years of experience mowing lawns with piece of crap hondas that fall apart and are expensive to fix, and borrowing other peoples Masports to make sure the job got done right, and it's just a womans opinion.I took my $700 and went to Noble Park Mower Power. I bought a very decent Masport Mower two models above what I was looking for, they knocked $80 off the price tag, chucked in a jerry can, packed it in my car for me and made sure it was running right. So thanks Ferntree Gully Mower Power, not only did your poor customer service, assumptions based on sexism and bad attitude cost your business $700, its also destroyed any chance I will ever spend a dime in your store again. Oh btw, I'm in a network of 27 oth gardening businesses in Melbourne and they will also be getting told of your poor actions. So good work! read less - 11/12/2017 

Have been taking my mower and brush cutter to Trent and the boys for servicing for several years. They know... read moreHave been taking my mower and brush cutter to Trent and the boys for servicing for several years. They know what they're doing and always offer great advice.
Just upgraded my brush cutter tonight. It was filled, tuned and handed over ready to go. Thanks Callum and Trent for great service. read less - 6/05/2019 

Friendly service , problem solved in 5 minutes. And no charge. Doesn't get any better. - 1/08/2019 

Friendly service, good advice - 11/12/2017